FAQs

Frequently Asked Questions (FAQs)

1. What makes our products different?

We carefully select innovative gadgets that solve real everyday problems. Every item is tested for quality, functionality, and durability before being added to our store.

2. How long does shipping take?

Shipping times vary by location:

  • USA / Canada: 7–15 business days

  • Europe: 7–20 business days

  • Worldwide: 10–25 business days
    You’ll receive a tracking number once your order ships.

3. How do I track my order?

As soon as your order ships, you’ll receive a tracking link by email. You can also track it anytime through our “Track Your Order” page in the footer.

4. Do you offer returns or refunds?

Yes! If your product arrives damaged, defective, or you’re not satisfied, you can request a return within 14–30 days depending on your country. View details in our Refund & Return Policy page.

5. What if I receive a damaged or wrong item?

We will replace it immediately at no extra cost. Just contact us with photos of the issue and your order number.

6. I made a mistake in my shipping address—can you change it?

Yes, but only if the order hasn’t shipped yet. Contact us within the first 12 hours after placing your order.

7. Do you ship internationally?

Yes, we ship worldwide to most countries.

8. Are your products safe to use?

All our gadgets go through quality checks and are sourced from trusted suppliers. They are designed for everyday consumer use.

9. How can I contact customer support?

You can reach us anytime through our Contact Us page or email support. We typically respond within 24 hours.

10. Will I be charged customs fees or import taxes?

Some countries may apply customs fees depending on local regulations. These are the responsibility of the customer, but they are rare for lightweight items.

11. Can I cancel my order?

You can cancel within 12 hours of purchase. After that, the order may already be processed for shipping.

12. Do you offer a warranty?

Yes — many of our products come with a 30-day satisfaction warranty. Check the product page for details.